We want you to get the best products in perfect condition, as quickly as possible, you can always ring for advice or call in to the Killer Brands showroom if you need additional help in choosing the right item.
Our shipping providers include Royal Mail, FEDEX, DHL or Parcelforce. Where possible we aim to dispatch all orders on the same day, if ordered before 3pm. Please note that this may take longer during busy periods. If you need any products urgently, please let us know before placing your order, and we can advise on the estimated delivery time.
Smaller items up to 2kgs packed will be sent by Royal Mail RM24/48 post, with an estimated delivery time of 1-3 working days after it has left our mail order department.
Larger and more expensive items will be delivered by FEDEX, DHL or Parcelforce. You’ll receive tracking alerts by email or text to allow you to see where your parcel is right up to delivery. The typical delivery time for these orders will generally be 24/48hrs next working day/s.
For overseas customers based in Europe or the Rest of the World, products up to 2kgs packed will be delivered by Royal Mail International Air Signed For insured. In the past, most deliveries in mainland Europe would arrive in 2-5 working days, however post-Brexit regulations may mean additional delays. Please check before making a purchase. For Items over 2kgs please email your order for a quotation
Occasionally late delivery by our service provider or customs control may occur and in these instances, we are not liable for any costs incurred.